Blog

Modal has raised a $45M Series B led by Harbourline Ventures. What the money is for, what isn't changing, and the teams we're hiring for next.

Two-way inbox sync sounds simple until you meet forwarded threads, shared mailboxes and rate limits. How Modal keeps every email on the right record, once.

Fernway's 40 sales reps used to spend Friday afternoons updating the CRM. After moving to Modal in a weekend, they save six hours each a week and the Monday forecast is right.

How Modal decides who on your team knows a contact best, which signals count, which ones we ignore, and why the score is a word rather than a number.

The checklist our solutions team uses to move a sales team from Salesforce to Modal between Friday afternoon and Monday morning, with nothing lost and nobody retrained twice.

A year after launching custom objects, our customers have created more than 31,000 of them. What we got right in the data model, what we had to rebuild, and what it taught us.